RETURNS POLICY

Customer Returns & Exchanges

Returns & Exchanges

We are more than happy to offer you a Little Kids Business refund or exchange within 30 days of receiving your purchase.

Thank you for understanding that it is important to us that all items are returned in original condition so that our Brand can resell this gift. If the gift is returned in a condition that we deem is unable to be resold we will be unable to process your refund.

Simply follow the below Returns Procedure to process your refund.

Damaged Goods

If your shopping has arrived in less than perfect condition, please immediately email customer@littlekidsbusiness.com.au. Include your order number, a photo of your damaged item, and we will chat with our Creator and be in touch with you shortly. Unfortunately, emails received after 30 days of receipt of the damaged goods cannot be processed.

Non Refundable Items

Please note that there are a few items we are unable to accept as a return.

Items we can not refund or exchange include:

  • personalised products
  • made-to-order furniture
  • underwear
  • earrings for pierced ears
  • food items
  • swimwear

Returns Procedure

Returning a Damaged or Exchange Item

  • We are happy to help. Please advise us of your order number and reason for return via email customer@littlekidsbusiness.com.au
  • Return postage is the responsibility of the sender, unless faulty. Please ensure that you use tracking with your return mail as until it arrives safely in the hands of its Creator it is your property and we will be unable to refund your money if your mail goes missing.

Missing Mail

If you post your gift back to us and it does not arrive, we are unable to refund. For this reason, we recommend that you track your return with a tracking number.

Refunds

Please be patient as refunds can take up to 7 working days for a response, if you have any questions, please email us at www.customer@littlekidsbusiness.com.au.