Customer FAQs

Little Kids Business is an Online Marketplace, honoured to bring many businesses together in one easy to find location.

We feel that our selective approach when handpicking each item sold through the Little Kids Business Marketplace ensures you receive a quality product made with love.

When you shop from Little Kids Business, your order email goes directly to the Brand, so there is no need to shop around.

When you shop with Little Kids Business you are shopping directly with the Original Brand who set up these gifts for sale.

As of January 2020, we are proud to showcase 200 Kids Brands

We are proud to be Australian owned and operated out of Brisbane in Queensland.

All gifts are shipped from within Australia unless stated otherwise.

Little Kids Business is proud to represent just over 200 Family loves Brands including the below.

 

To purchase an item:

  1. Locate the gift you love.
  2. Click the 'add to cart' icon.
  3. Click 'checkout' and proceed to our secure payment facility.

If you have a coupon to receive a discount, please use this prior completion of your order.

Little Kids Business offer a $10 personal voucher when you sign up through this icon on the front of the Little Kids Business Website. ** Min spend applies

Ta-da !!! Enjoy.

All gifts are posted directly from our Brands, most of whom are in Australia.

If you have a tracking number please log onto the Postal Companies website to check the tracking of your gift.

Please click here to view our Postage Policy and find answers to all postage questions.

As we use many different carries from couriers to Australia Post you must order by December 7th, 2020 in order to receive your gift by Christmas day the 25th December.

Some Brand are personalised items, which take longer than simply posting an item from the shelf.

Some Brands offer Express Post so their timeframes will be less.

If you wish to ask our Creators a question about their product you can simply do this if you choose the item you wish to enquire about and then click the 'Product Enquiry' icon; you will receive a personal reply within 24 hours directly from the Brand who own the store within the Little Kids Business Marketplace, you are shopping from.

As seen below:Product Enquiry

If you have a more general question about shopping with us that is not been addressed in the FAQs, you can email us at [email protected], and we will be more than happy to assist you.

Alternatively, if you would like to speak with our in-house customer support staff during business hours you can request a callback via 1300 853 005.

As part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and payment details, however, this is used for the sole purpose of completing your sales transaction and posting your purchase to you.

For more information please review our privacy policy.

As we are an online Marketplace all payments are processed through our payment portal.

Payments can be made via Visa, MasterCard, and American Express with support from Stripe, Afterpay or PayPal.

Yes, there is no better way to buy a gift without risking a choice not suited to your friend or loved one. Gift Cards are valid for 3 years from the date of issue.

Select the dollar figure you wish to gift. START SHOPPING FOR YOUR E-GIFT CARD NOW.

  • Customise your card.
  • Send the gift card to your friend today or program the gift card to dispatch at a later date.
  • If your friend loses their gift voucher they can contact you to track it through your order history.
  • For more information regarding our gift vouchers, please review our Customer Terms and Conditions.

Yes, this is a perfect way to show your love and care without double handling, and rest assured that we will not include the paperwork that reflects a price.

If you would like an invoice this is available for you to download from your Little Kids Business account.

Do not forget to add Gift Wrapping for a small fee if offered by some of our Brands.

Although we encourage careful selection, there may be a moment where you feel the need to return a purchase, Within 30 days simply pay the cost of return postage and we will arrange a refund or exchange for you.

All items must be returned in original condition and be able to be resold, unless faulty.

Items that are non-refundable include:

  • Personalised products.
  • Made-to-order furniture.
  • Underwear.
  • Earrings for pierced ears.
  • Food items.
  • Swimwear.

For more information, please review our Returns Policy.

This is terrible and oh so inconvenient.

Please follow these steps and we will get this sorted for you.

  1. Email us via [email protected]
  2. We will then make contact with the brand who sells your gift and they may choose to EITHER post another or supply you with postage material so that you can post your purchase back to them to be fixed.
  3. We will work with you to get this sorted as soon as possible for you.

Our new customer offer is $10 oof, has a minimum order value of $99.00 and can only be applied on the first order placed per person. The code is valid for 1 month from the issue date and is valid one time per person. The offer cannot be used in conjunction with any other promotional code on-site and is subject to the voucher conditions stated above.

  1. Go to the gift you love.
  2. Add it to your cart.
  3. When you are in the checkout, you will see a space to add your coupon code. Add the code.
  4.  Ta-Da, this is so exciting... our Kids Brands just received your order and will pick, pack and post it with you.

Little Kids Business is Owned by Husband and Wife, Chris and Leisa Papa.

While Chris focuses on his time on his Building and Development Business, Leisa has used her previous experience in Sales and Marketing for NSW Tourism, P&O, Princess, Cunard Cruise-lines and Alphapharm Pharmaceuticals to create Little Kids Business to assist Kids Brands to scale and be found.

Our business is partnering with Kids Brands so that parents can shop from one online store to help their children to thrive in the formative years. Our selection includes predominantly Australian brands and an eclectic range of products that cater for newborn babies through to school-age children. The best news is that nothing is shipped from Asia with long postal delays, you can also be assured of always discovering something new, as we have new Kids Brands with quality gifts come online every week.

The Little Kids Business hed office is Based in Brisbane, Queensland, Australia, however, all gifts ship directly from our Brands location, with the majority of  gifts being shipped from Australian Capital Cities.

 

https://littlekidsbusiness.com.au/who-we-are/

Have you ever had the unpleasant feeling of having to find a present for someone, but not knowing what to buy? Or have you left it to the last minute?

Little Kids Business offers a solution with our instant Gift It options. So quick, simple and easy to do, both you and your someone special will love them. Either head straight to our gift cards section and select from our range of pre-designed gift cards or find a present you would like to suggest for the recipient and gift it by clicking on the blue Gift this Product button under the add to cart button.

Send the Gift Card to whoever you like

One person or ten people, it doesn’t matter. You just need to add their email address. These email addresses will appear again in the shopping cart so that you can double-check them before you purchase.

Send a voucher for the value of the gift you chose with a specific gift picture.

Send YOUR Gift Card and be notified when it has been used

Don’t want to send the gift card to the recipient today – you don’t have to! You can choose your very own future dispatching date, and know exactly when your friend will receive their gift card from you. BONUS: You can even receive an automatic email sent that tells you whenever the gift card you purchased has been used.

When you are in the product listing for the gift you wish to e-gift, under the price, select GIFT THIS ITEM

Ta-da !!

As Little Kids Business is an Online Marketplace, we do not post any gifts from our office, all gifts are shipped directly from our brands to you.

As 99% of our Brands are Australia Based we have our focus on the most common postal companies within Australia.

To gain information on how some of the larger postal companies our Brands use are dealing with CONVID-19 please CLICK HERE

THANK YOU FOR SHOPPING WITH LITTLE KIDS BUSINESS