Creator FAQ

 

What makes Little Kids Business so special?

We are a collection of many businesses who create quality children’s gifts and it shows. If you would like to be found more easily amongst like-minded small businesses then please Apply to Sell amongst us. 

With over 55 categories, you are sure to find somewhere for your gifts to live.

Please consider :

  • How much $ you currently spend running your website?
  • Do you find the time to do Marketing?
  • Perhaps you are spending your time at the markets, have you placed a value on your time?
  • Do you wholesale and at what %.
  • Do you have stock which you have paid for? 
  • What is your 3-year plan?

We would feel so honoured if you chose to include Little Kids Business in your future Marketing plan.

Can I Sell on Little Kids Business?

In order to make sales, you have to be found. Collaborating with like-minded people and sharing marketing costs is a good business move. If you answer YES to the below we will answer YES when you apply.

If you are an exclusive importer or you create something wonderful for Kids 0-14 years.  

  • You have ten or more in stock on the day you set up your store
  • You check your emails weekdays unless on holiday and then you can use our Holiday Mode
  • You can post your gift within 24 hours ( unless personalised as you have longer ) including our Little Kids Business dispatch notice.
  • You have up to six beautiful photos showing your creation in full with no tags showing. Please see our Curation Policy

The only exception is if we have two people apply to sell a very similar item. In this instance, we will accept the first successful applicant.

What is drop-shipping?

drop-ship / drɒpˈʃɪp/

verb – gerund or present participle: drop-shipping

  1. provide (goods) by direct delivery from the manufacturer to the customer.

Little Kids Business holds no stock. When you receive notification that an order has been placed for your creation you must dispatch your creation with 24 hours. If you are unable to do this because you are on holiday you can easily place your store in holiday mode through your store login or you can email creator@littlekidsbusiness.com.au and we can assist you.

If you are unfamiliar with the success of drop-shipping I would like to draw your attention to the UK curated, drop-shipping marketplace. “Not On The High Street” who have experienced exceptional growth in their 10 years of trading in online giftware. This success is shared with the 5000 unique, smaller businesses who run stores from within this marketplace.

Is there a joining fee to sell products on the Little Kids Business Marketplace?

In 2020, we will implement a $49 one-off non-refundable joining fee to sell with Little Kids Business. This fee will be charged regardless of how many gifts are in your portfolio. 

For now, list for free and feel excited that you got in before the fee is implemented.

What do you charge?

  Our 29% handling fee on the total of your sale enables us to offer you the following:

  • A dedicated Little Kids Business staffed office. (Including 3 internal staff and 4 external staff whose roles include Marketing Manager, Online Product Coordinator, Accountant, Bookkeeper, Public Relations Consultant, Graphic Designer, Copywriter/Blogger and Website Architect/Developer).
  • A state of the art Marketplace which comes with many extra software features with more on the way.
  • The capacity to accept a variety of payment options including CC, Paypal and Afterpay.
  • Access to priority postage rates with Sendle, Shippit & Smart Send.
  • External online and print marketing campaigns which aim to reach millions of people through a wide variety of channels.
  • Internal email marketing to our database which grows daily.
  • Exposure to our youtube channel which will drive business to our Marketplace.
  • Exposure to influencers and seeding.
  • Bloggers to attract the public to our Marketplace through careful SEO. 

Why do we charge a commission fee?

Please consider

29% Less the 10% ( discount offered for first-time customers using code )

Less 6% Afterpay Fee

leave LKB 13% – we simply could not run a Marketplace for less.

Will you ever implement a monthly fee to list?

No, never.

How does Little Kids Business Market me?

Marketing isn’t just an important part of business success; it is the business. Everything else in the business depends upon marketing and that is why we always have an up to date Marketing Plan as part of our total 3-year plan.

As we grow and sales increase our Marketing budget will also increase and this will show.

Sales and Discounts

Little Kids Business offers the following discounts from OUR % so you will always receive 72% of the sale

  • a 10% discount for customers who use our single-use code, which is valid for one month. 
  • a 15% discount for the codeword “glitch” if there has been an issue with a booking we will offer this. 
  • a 5% discount code to returning customers who use the code “ilovelkb” 

We will also be in touch through the year regarding:

  • Flash Sales
  • Gift with Purchase Promotions
  • Featured Sellers and more. 

EDM (Electronic Direct Mail) Campaigns are sent out weekly to our growing Database. 

Blogs – We use Blogs supplied by our vendors as well as our own blogs as a way to bring visitors to our Website and improve our SEO. 

Add Words and SEO – The Little Kids Business Marketplace is constantly filling with easy-to-read keyphrases.

Utilizing Add Words with a stronger focus on the shopping portal we are sure to be found. 

Press Coverage – We have our own online press room, which showcases our uploaded products to journalists, bloggers, and influencers for them to discover for their print articles, blog posts, and social campaigns. Our images can be downloaded in high resolution along with detailed product and brand information, giving the press everything they need to feature and credit us at any time. 

We also receive regular callouts from Bloggers and the Media and if we have suitable content we submit it. 

Celebrity Baby Hampers are a way to be talked about in the Press. We have participated in hampers for Carrie Brickmore, Natalia Cooper, Skye Wheatley and Em Rusciano with more to come. 

YouTube Marketing is a hot topic among entrepreneurs right now, and for good reason. According to Cisco, video content will account for 80% of all Internet traffic by 2019. Since more than half of the world’s population is now using the internet, that’s a lot of traffic.

Not surprisingly, Little Kids Business has a Video Marketing Strategy to increase our exposure, traffic, and sales. Check out our Youtube Channel to see our current advertisements. 

https://www.youtube.com/channel/UCtsRyfY2p8UJDR0-E4AY5Sw

Facebook Marketing – Apart from implementing a Facebook Store allowing shoppers access to our Marketplace through Facebook Shopping features we also use Paid Facebook marketing methods. 

Facebook and Instagram Competitions allow us to host Competitions which ask entrants to like and follow. 

Instagram – Wouldn’t it be handy if you could sell some of your best products through a single photo on a social media post, well we do. With Instagram, shopping and advertising leading viewers directly to our Marketplace Instagram is an important Marketing tool. 

Instagram Influencers – We have contracted some Influencers with wonderful followings and we will continue to be on the lookout for non-competing businesses to work with. 

What are Services?

Our Services section (coming soon) In this section we will include

  • A Brand Reps directory  – Little Kids Business is a collection of 100+ Brands showcasing gifts to Mothers and their children aged 0-14 years. We noticed that some of the Brands that we represent were in need of some new photos for our social media channels so, in an effort to assist our Brands to find the perfect child, children or family to represent their gifts, in 2019 we will be launching an Australia wide listing of Brand Reps. Here Brands can look through our attractive and easy to view directory and see a collection of quality Brands Reps easily, in one place.
  • The services section will also grow over time. In 2020 we will launch our Children’s Services Directory. This will include listings for  Baby Photography, children’s dentists, speech pathologists and so much for an Annual fee. If these services wish to sell gift vouchers they can even upload a gift Voucher for Sale and this will incur a lesser commission to list of 10 %.

What do you need from me to apply?

If you wish to apply please have the following handy.

  • A paragraph to describe your business. Consider your motivation, what problem you solve, why you love your job, a fun or silly thing about you that will put a smile on our customers’ dial.
  • Up to 6 unwatermarked awesome photos of your Creation keeping in mind that we are a curated marketplace and a little fussy about photography (preferably landscape). Here’s a link to our curation policy for more information.
  • A description of your gift (multiple sizes and colours can be included in a single store listing under a variable option)

Can I upload products in bulk

YES , we can send you a CSV file which will assist us to get you set up.

Can you set up my entire listing

YES, we can set up your listing for you for a small fee. If you have over 30  items to set up and will be using a CSV file, we can provide you with a quotation for our assistance.

LKB Marketplace product listings

Will I lose my Identity?

Gosh no, If you look to one of our current gifts for sale you will see that the Brand name is listed. If you click on the Brand name, it will take you to a Brand Bio and show all of the gifts which that brand sells. We also choose one Brand a Month to showcase in an EDM and we will also include their story in one of our Blogs.

It is very easy to complete the Express your Interest form and we will be in touch shortly.

Do I need professional images of my products to be accepted?

Little Kids Business is a curated Marketplace and as 80% of the customers buying decision is based on photographs, we do need to be fussy about photography. In our experience, the use of mannequins or black backgrounds rarely work and we do not accept black and white photographs. At Little Kids Business, we recognise the need to show a clear vision of our brand by implementing a Curation Policy for all of the unique creations listed for sale on www.littlekidsbusiness.com.au. Our Curation Policy differentiates Little Kids Business and will assist shoppers to understand that we are a destination for unique, quality and purposeful items made by creative small businesses. At all times we are seen to be a friendly, polished and professional marketplace.

A professional may not be required, some of the best photos are taken on our phones with a tripod. You may have a backdrop or photography lightbox or you might consider taking your photo in fabulous light wherever, and then use a company like PIXC to remove your background and improve your product photo for you.

Who is PIXC

PIXC is our photo editing partner who is happy to provide on-demand product image editing within 24 hours for eCommerce stores for as little as $3 per photo. PIXC’s founder, Holly, believes that if you find a business you absolutely love and have resilience and get to market as soon as possible then anything is possible. PIXC understands the Little Kids Business curation policy and can identify a Little Kids Business applicant when you use this hyperlink. If you have a photo that requires re-touching to meet our policy, using PIXC may be just what you need.

Can you assist me with Graphic Design?

With our Inhouse Design Services Little Kids Business can help you with a wide variety of Graphic Design options to help your business tell its story.

How can we help?

Who is Prezzee

Little Kids Business is proud to sell our gift cards within Prezzee in order to reach a broader database of both customer and corporate gift givers.

Buy, Send, Store, Redeem eGift Cards Made Easy

Prezzee is designed to make eGift Cards fun instant and most of all – eezzee! Choose from Australia’s best retailers and send an eGift Card to someone special today.

Can I monitor my stock levels?

You can add your stock numbers to your gifts in the back section of your store and when you have only one left we will automatically generate an email to you to bring this to your attention. If you have completely run out of stock you can place that gift on a short holiday.

If Little Kids Business is placed in a position where we need to arrange a refund of an item due to failure to update your stock we will give you one FREE reminder and if we have to refund an item in your store a second time or more an administration fee of $10 will be charged. 

Can I sell with you if I live outside of Australia/New Zealand?

Little Kids Business Vision has been laid out in 4 phase process.

  1. Little Kids Business will list gifts for sale which are promoted by an Australian/New Zealand Brand or sold by an exclusive importer within Australia.
  2. We will include international sellers with quality gifts. Our first International Brand is selling from  Spain. 
  3. Launch the Little Kids Business Brand Rep Division
  4. Ship Internationally 

Do I have to sell exclusively through Little Kids Business?

No, we do not request that Brands sell exclusively through Little Kids Business.

How many gifts can I sell on the Little Kids Business Marketplace?

You can list as many gifts as you have available, as long as they present professionally, are approved by our curation department and aimed at our target markets. In fact the more items you have for sale the easier your story is to market to our customers.

If based in Australia, will I need an ABN?

There are many things that need to be considered when starting a business. One of the first things is the type of business entity that will be used. All of the entities, sole trader, partnership, trust and company, each have benefits and disadvantages.

Depending on what the income level will be in the first year a decision needs to be made as to whether the business will register the GST. If the total income will be greater than $75,000 a business must be registered, under this a business can choose to register.

If a business decides not to register for GST, because it’s income will not exceed the $75,000 threshold we can still accept you however it is important to note that our financials will operate in the below manner.

If your gift sells for $100 including postage

(as all prices with us must include postage so that we can advertise as including postage)

We retain $28 and you retain $72.00 

  • We presume you account for 10% GST of $72 which is $7.20
  • We account for our 10% GST of $28 which is $2.80

How do I fulfill an order ?

When you make your very first sale with Little Kids Business we will email you instructions on how to process an order. Basically, we need you to print the delivery note and include it with you Little Kids Business order and then we need you to change the status of the order to Fulfilled. This tells us that we don’t need to call you chasing dispatch and that we can pay you for this order on the 20th of the following month.

If you have many orders to change the status from pending to fulfilled you can simply tick all of the order numbers and then change to status to fulfilled in one simple click. 

How do I get paid?

Pop the 20th of each month in your diary as payday. If you made a sale in the month of March, then on the 20th April you will receive your remittance less the commission for this sale and your money will be paid to your nominated account.

If you are based outside of Australia you may prefer to change the payment dates to every three months as we must pass on the international payment fees to you.

Why would you like me to include postage?

We feel that by promoting includes postage within Australia, we have a higher chance of our customer making a purchase. Statistics show that 60%-70% of people abandon the cart at checkout, therefore we feel that by including postage we can reduce this statistic within our marketplace.

We are happy to make exceptions if you have a very large, heavy item so please communicate this to us in your application or email us at creator@littlekidsbusiness.com.au to discuss.

How soon after receiving an order would you like me to ship my gift?

We ask that you advise how long your take to dispatch a sale in the product short description. We prefer within 1-2 business days. The exception to this would apply if you were creating a personalised gift. In this case please turn this around within one week or clearly advise in your listing. 

Who should I use to post my creations?

You have a few suppliers to choose from and where you live may determine your preferred service provider. It is 100% your choice.

To assist you with the cost of freight Little Kids Business have set up a preferred deal with Sendle, Shippit and Smart Send, to help keep costs down.

Sendle

Tap into big business delivery networks and make them available to everyone. It’s convenient, affordable, and fully carbon offset.

Sendle offers the following services:

  • Daily pickup / a complete door to door solution No lock-in contract or hidden fees
  • No minimum order quantities
  • Complete Tracking
  • Loss insurance up to $1500 included
  • Signature on delivery

Sendle is happy to offer Little Kids Business Creators a special deal for new and existing customers. 

In general, same-city deliveries arrive overnight and deliveries to nearby cities within 2-3 days.

For more on the Little Kids Business preferred Brand deal please email: creator@littlekidsbusiness.com.au.

Though very speedy, Sendle does not currently offer an express or guaranteed overnight delivery service so you may need to use Australia Post or similar to this.

Shippit

Tap into their buying power with the leading carriers to save up to 45% on shipping costs.

Book multiple carriers without the headaches

One account gives you access to multiple carriers – so you can get the best of every service. With the power of Shippit on your side, you will never have to worry about setting up complex shipping rules ever again.

Stop chasing parcels and reduce your customer complaints

Automated delay avoidance technology corrects issues before your customers even notice there was a problem. Smart notifications and a refreshing approach to customer service will keep shipping queries to a whisper so you can focus on the fun stuff.

Give your customers the experience they deserve

Shippit gives your customers an award-winning experience no matter which carrier you ship with. You can forget about consignment numbers and dodgy courier tracking sites, Shippit gives your customers just the right amount of information, every single time. Your brand or ours, it’s your choice.

To take advantage of our partnership with Shippit, simply email creator@littlekidsbusiness.com.au and we will share the LKB code with you.

Smart Send

We are pleased to now offer you a ‘Special Promotional Code’ that you can enter in the Quick Quote section when obtaining quotes to receive a discount on their Casual Customer pricing. Initially, we have begun with a 16% discount.  If the use of this promotional code gets above 50 shipments per month for an individual creator, they are then happy to look at increasing it to 20% and so on as the volumes increase over time.

To take advantage of our partnership with Smart Send, simply email creator@littlekidsbusiness.com.au and we will share the LKB code with you.

What happens if my item is returned at my expense due to delivery issues?

An example may be that it is delivered to a newsagent however not collected by the purchaser and it is returned at your expense after some time.

Little Kids Business are happy to assist you to reclaim some of these costs up to $10. Simply email us an invoice for the amount up to $10 along with a copy of the receipt.

What happens if I go on holidays?

If you go on a holiday you can choose to place your store in holiday mode for a maximum time of 2 months (exceptions can be made upon receipt of a Doctor’s certificate). For a guide on how to set up your holiday mode, please see our user guides.

Do I have to include gift wrapping?

Though not compulsory we do recommend that you offer customers gift wrapping for an extra charge of $3. This is very important to our business as many items are purchased as gifts. We ask that you have wrap options at your fingertips and be mindful that the customer has paid for this to make it impressive. If you do not wish to offer gift wrapping as you have a large item that is awkward to wrap you can choose not to.

During the Christmas season, we will send an email to our database promoting Brands who offer gift wrapping so by offering this you may be included.

Can I package a few of my items together to create a hamper

Yes, please!! We even encourage you to contact other Little Kids Business Creators and work together to create hampers. Don’t forget we need beautiful photos of your hamper and its’ contents. 

Am I in control of the look of my store?

You will certainly be contributing to the look of your store however ultimately if we feel the need to make changes we will in order to maintain the aesthetic appeal of our Marketplace. Please be mindful that any changes that are made by the Little Kids Business team are done so with the desire to increase your sales.

Can I attach my business card to my order?

Absolutely NOT!

If you receive an order from Little Kids Business the order must be posted with the documentation supplied by Little Kids Business. We really appreciate your understanding that you received this sale because you are listed with us, therefore, we would appreciate it if the order appeared to have come from us. 

Can I reapply if declined?

Depending on our previous feedback, you are more than welcome to apply again. If you were not approved as we have a very similar item for sale already, then the answer may remain the same, however, if you were not approved due to poor photo quality or you did not provide us with all of the information we require we’d love to see where you’re at now.

Can I leave at any time if this business arrangement does not suit me?

Though we would be sad to see you go you can leave at any time, no strings attached. We will pay you any outstanding $ on the 20th of the following month as per usual. 

Do you have Terms and Conditions that relate to selling with you?

Yes, we certainly do. Thank you for taking the time to read them before registering to sell with us. Creators Terms and Conditions

How long does it take Little Kids Business to assess my application?

Generally a week at the most. 

You can trust us?

® Little Kids Business is currently Trademarked within Australia 

My University education, employment experience and in-house training in customer service, marketing, business management and profit analysis while employed by :

  • NSW Tourism – NSW Business Development Manager
  • AAT Kings – Queensland Sales Manager
  • P & O, Princess, Cunard, Seabourn and Costa  Cruise lines – QLD Business Development Manager
  • Mylan Pharmaceuticals – Pharmacy – Business Advisor

has prepared me well to run Little Kids Business and have your best interests at heart.

We are Mothers and Fathers of beautiful children who believe that collaboration is the key to business success.

Please Express your Interest and we will be in touch shortly.

Xx Leisa and the LKB team

We is more powerful than Me